Frequently Asked Questions (FAQ)

e-Statement Portal is a service provided by TA Group to allow our clients to view and download their own statements online (24 x 7) at https://estatement.taonline.com.my.

For first time login, please click here for the User Guide.

To promote environmental sustainability. We have invested in the technology to deliver statements to clients through electronic mode i.e. eStatements and eContract. Not only the electronic statement is secured, fast and convenient, it is offered at no cost. This is also in line with the Securities Commission's initiative to phase out the issuance of hard copy of statements.

You are able to view and download the following statements (where applicable):

  1. Contract Statement;
  2. Contra Statement;
  3. Set off Statements;
  4. Monthly Statement (including Cash Balance Listing of your trust monies); and
  5. Margin Monthly Statement;

You must be TA Securities Holdings Berhad, TA Futures Sdn Bhd or TA Capital Sdn Bhd's client.

On your first time login, you will be prompted to change your password and Secure Word.

For first time login, please click here for the User Guide.

You may access eStatement Portal via web browser at https://estatement.taonline.com.my or smart phone devices by keying in your ID and Password to login.

For first time login, please click here for the User Guide.

Secure Word is a "specific word" that will appear every time your user ID is entered. Always verify the displayed Secure Word before entering your password to ensure that you are accessing eStatement Portal website, not a phishing website.

Please take note that we apply security measurements below to protect our customers:

  • Suspend access upon 3 consecutive invalid login attempts.
  • Suspend access on inactivity for more than 90 days.
  • Suspend access from customer's request.
  • Suspend access by system administrator at our sole discretion.

Upon suspension, please contact us if you wish to re-activate the access to your eStatements.

You would need a PDF reader software installed on your device, such as:

eStatement will be made available not later than the end of the next market day after the transaction was entered into.

eStatement will be available for viewing and download up to a period of six(6) months.

Yes, you can choose to view or save your eStatement by downloading it to a storage device of your choice.

Hard copy statements automatically stop after you subscribe to this service. If you want to continue receiving your hard copy statements, please follow these steps:

  • Login to eStatement portal
  • Select "Profile"
  • Select "Change Subscription" for Correspondence address
  • Select "Yes" and click "Update"

Please take note that hard copy statement subscription to correspondence address is chargeable:

TA Securities / TA Capital = RM5.00 per envelope
TA Futures = RM0.50 per page

Please contact our helpdesk.

Please visit any of our offices to register your email address.

You can unsubscribe from this service by following these steps:

  • Login to eStatement portal
  • Select "Profile"
  • Select "Change Subscription" for Email
  • Select "Yes" and click "Update"

eStatement will not be sent to your email by the next statement cycle.

The effective date will be by the next cycle date of your statement.

There will be a charge for hard copy statements printed effective from 1 June 2019:

For TA Securities / TA Capital = RM5.00 per envelope
For TA Futures = RM0.50 per page

You may contact us via email or phone call if you need any assistant.